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Excellence in Service Experiences

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Our Services

01/ Projects

TECHNOLOGY: Applied with intelligence in developing multichannel projects, where we combine the best tools to solve the challenges of development of skills and knowledge acquisition of our customers. 

ENERGY: We exploit our extensive experience in the industrial transformers arena, to apply technology with intelligence in developing new models and the optimization of the  corrective, preventive and predictive maintenance of electric equipment.  

02/ Inmersives

We design high-impact visual educative and industrial visual experiences, combining advanced technologies such as Virtual, Augmented and Mixed Reality, 360º Videos and Industrial Internet of Things (IIoT) with best-practices of usability and educational technologies. 

Through this we seek to optimize and prove with facts and data the challenges of knowledge deployment and information in point-of-use (PoU) that our customers have.

03/ Training

We provide continuous training to our staff and to our customers.

 

We believe in sharing practices, knowledge and experiences with the support of our net of experts, and using innovative, best-in-class technologies and world-class educational experiences to maximize the effectiveness of training at the lowest costs.

We have strong alliances and partnerships with very competitive laboratories, educative centers, research centers  and universities. 

04/ Design

We apply Design Thinking, QFD, Design for Six Sigma and FEA to elaborate digital and physical prototypes, and solutions that are factible, viable and desirable for our customers. 

In our workshops we have 3D design and printing, we can build physical prototypes and even final products, but we always start with understanding and documenting our users' needs.

Added-Value

01/ Speed

We provide our customers world-class engineering services, with fast speed of reaction, adaptability and accountability.

 

We develop functional prototypes (MVP) in hours, in order to guide our conversations, co-design and expectations of our customers.  

02/ Reliability

We work with the highest quality standards, with our Top Management in charge of the sign-off of all deliverables.

 

We are committed with safety of people, integrity of our products,  reliability of our services, and with confidentiality of information entrusted to us.  

03/ Agility

We believe in working in practical way, giving our customers the possibility of solving challenges in an integral way (key-in-hand) or only providing part of the solution...

 

We are lean: Without complexity, waste or bureaucracy.... And with budgets for all kind of companies and organizations. 

Servicios
Prueba

About SEREX...

Our Mission

SEREX MISSION is to use technology with intelligence to exploit knowledge and energy in favor of a people-centered society.

We efficiently use vanguard technology and existent best-practices in the industry  to develop quick return on investment (ROI) projects. 

 

Our Vision

Our VISION is to become in 2025, the leader in America in:  
 

The development of multichannel experiences, that optimize for the development of skills and knowledge acquisition.
 

The procurement of integral services to transformers, optimally using Society 5.0 technology and concepts. 

Our Technology

Our approach is to offer our customers the most advanced technology solutions required to optimally solve each challenge. We work to always have available best-in-class  humanware, hardware and software, supported with strategic alliances with laboratories, research centers, hardware developers, universities and local and international experts.

Nosotros
Experiencias

Some Recent Challenges

Virtual Academy with information in Point of Use
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  • "Key-in-hand" project

  • Recording and edition of process videos

  • Interface and web-based experience

  • Assurance of usability in tablets (UX)

  • Interfaces with 3D solids and AR

Diagnosis and monitoring of industrial transformers 
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  • Inspection of leaks and paint

  • Diagnosis using TTR/Megger

  • Remote assistance of experts with A

  • Thermography and Gases analysis (DGA)

  • Preventive file per unit using statistics 

VR Room
Samsung-Tec
U-ERRE horizons
VR Plants
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  • Opening of a VR Room  at EGADE

  • First VR Room for business cases

  • First MBA class usingVR

  • Samsung-Tec  collaboration

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  • Sharing VR potential for Education

  • Presentation of cases

  • VR made available for students/teachers

  • ​Over 80 participants at the auditorium

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  • Industrial and academic usage

  • Production simulation

  • Safety Risk Analysis (RA)

  • Lean Manufacturing cases

AR: Augmented Reality (checklist of official identifications in Mexico)
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Visualize in smart-phones or tablets with this QR
Augmented Reality: Trailer with IDs
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Trailer only
Contacto

Contact Us

Office:San Pedro, Nuevo Leon, Mexico

Workshop:Apodaca, Nuevo Leon, Mexico

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Some of our Customers

Some of our Alliances

Clientes
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